Accessibility Statement

Last Updated: August 2, 2026

Pinehurst Personal Confidant LLC is committed to providing an inclusive, accessible, and user-friendly digital experience for all visitors, including people with disabilities. We believe that access to our website, information, scheduling, and services should be clear, respectful, and as barrier-free as reasonably possible.

1. Our Commitment to Accessibility

We are committed to making pinehurstconfidant.com accessible to the widest possible audience. We are working toward aligning the website with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

Accessibility is an ongoing effort. As our website, content, and third-party services change, we will continue reviewing and improving the accessibility of the digital experience we provide.

2. Accessibility Measures

Our accessibility work includes reviewing and improving the following areas:

• Clear and consistent page organization and heading structure

• Readable text and sufficient contrast between text and backgrounds

• Descriptive alternative text for meaningful images

• Clear and descriptive links, buttons, and instructions

• Website navigation and interactive features that can be used with a keyboard

• Forms with clear labels, instructions, and understandable error messages

• Text and layouts that remain usable when enlarged or viewed on different screen sizes

• Compatibility with commonly used screen readers and other assistive technologies

• Captions, transcripts, or other accessible alternatives for audio and video content when such content is provided

• Periodic accessibility review and testing as the website is updated

3. Third-Party Services and Content

The website may contain links to external websites or use third-party services for functions such as appointment scheduling, form submission, and payment processing. Although we aim to select and use providers that support accessibility, Pinehurst Personal Confidant does not control every aspect of an external platform.

If a third-party service creates an accessibility barrier, please contact us. When reasonably possible, we will work with you to provide the requested information or service through an alternative method.

4. Accessibility Assistance

If you have difficulty using any part of our website—including a contact form, client intake form, scheduling feature, document, or payment feature—please let us know. We will make reasonable efforts to understand the barrier and provide assistance or an alternative means of access when possible.

You do not need to disclose a diagnosis or other private medical information when requesting accessibility assistance. Please provide only the information necessary to explain the barrier and the assistance you need.

5. Feedback and Contact Information

We welcome accessibility feedback, questions, and suggestions.

Please contact:

Pinehurst Personal Confidant LLC
Email:connect@pinehurstconfidant.com
Suggested subject line: Accessibility Request

When contacting us, it is helpful to include:

• The webpage, document, form, or feature involved

• A brief description of the difficulty you experienced

• The type of assistance or alternative format you need

• Your preferred method of contact

We aim to acknowledge accessibility requests within one business day and work toward a reasonable resolution as promptly as possible.

6. Our Ongoing Commitment

Pinehurst Personal Confidant is committed to periodically reviewing and improving the accessibility of our website. Accessibility is part of our broader commitment to providing a thoughtful, respectful, and professional experience for every visitor and client.